Welcome back, Brightline.
Everything we built for you, in one place. Delivered October 2026.
24/7
Calls answered
< 1 min
Missed-call text back
4
Call types handled
95%
Test calls passed first time
Your files
- Never Miss a Lead handoff packPDFOpen: Never Miss a Lead handoff pack (sample)
- Call scripts and rulesWord, opens in Google DocsOpen: Call scripts and rules (sample)
- Test report: 20 callsPDFOpen: Test report: 20 calls (sample)
- Ownership & access sheetPDFOpen: Ownership & access sheet (sample)
- 30-day results reportPDFOpen: 30-day results report (sample)
Status
- Setup questionnaire
Received Sep 24 - Answering app set up & tested
Tested before handoff - Calls forwarding
Live Oct 2 - 30-day results report
Sent Nov 3 - Next update
Text us any price or service change
Ask it this
Ten starter questions for your team. The printable card is in your files.
- What does a caller hear when nobody picks up?
- How fast does the missed-call text go out?
- Who gets the alert for an urgent call?
- What does the app say about the after-hours fee?
- How do I change our holiday hours?
- Where do I see last night's call summaries?
- What happens if a caller says they smell gas?
- How do I stop texts to a customer who asked?
- How do I run a test call after a change?
- Can the app take payments?
Keep It Running
Keep It Running plan · renews Dec 2Price and policy updates, fixes, and a monthly check. Text or email any change.