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How do I fix an answer that cites the wrong page?

Find out why an answer quoted the wrong page and fix the source.

Narrated video with captions, 32 s. Made with a fictional company, Brightline Heating & Air (sample · fictional business). Read the transcript · Download the step-by-step PDF

Step by step

  1. Step 1: When an answer cites the wrong page, the fix is in the documents. Here's how to find it.

    When an answer cites the wrong page, the fix is in the documents. Here's how to find it.

  2. Step 2: Open the cited page. If it doesn't say what the answer says, something in the source needs fixing.

    Open the cited page. If it doesn't say what the answer says, something in the source needs fixing.

  3. Step 3: Look for an old version still in the folder, two files with similar names, or a missing starting rule. Fix that one thing.

    Look for an old version still in the folder, two files with similar names, or a missing starting rule. Fix that one thing.

  4. Step 4: Ask again, check the new page, and note the fix in your answer check log.

    Ask again, check the new page, and note the fix in your answer check log.

  5. Step 5: Open the page, fix the source, and ask again.

    Open the page, fix the source, and ask again.

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