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How do I choose an answering app?

The must-haves to check before you start a free trial.

Narrated video with captions, 37 s. Made with a fictional company, Brightline Heating & Air (sample · fictional business). Read the transcript · Download the step-by-step PDF

Step by step

  1. Step 1: Answering apps usually cost twenty-nine to one hundred ninety-nine dollars a month. Here's what to check before you trial one.

    Answering apps usually cost twenty-nine to one hundred ninety-nine dollars a month. Here's what to check before you trial one.

  2. Step 2: It must work with your current number, text back missed callers with a message you can edit, answer from your own information, and say at the start of the call that it's an AI.

    It must work with your current number, text back missed callers with a message you can edit, answer from your own information, and say at the start of the call that it's an AI.

  3. Step 3: It also passes callers to a person or takes a message, sends you a summary of every call, and lets you leave month to month with your records.

    It also passes callers to a person or takes a message, sends you a summary of every call, and lets you leave month to month with your records.

  4. Step 4: Walk away from any app that won't say it's an AI, wants a long contract before a trial, or offers to take card payments by phone.

    Walk away from any app that won't say it's an AI, wants a long contract before a trial, or offers to take card payments by phone.

Get the Never Miss a Lead

Missed calls answered and texted back, in an app you own. Every Kit and Install comes with these videos, and an Install adds a walkthrough made from your own setup.

See the Never Miss a LeadAll guides