How-to guides · Never Miss a Lead · How do I

How do I write the missed-call and after-hours texts?

Two texts that go out within a minute, each with a way to opt out.

Narrated video with captions, 36 s. Made with a fictional company, Brightline Heating & Air (sample · fictional business). Read the transcript · Download the step-by-step PDF

Step by step

  1. Step 1: Two texts go out within a minute of a missed call: one during hours, one after.

    Two texts go out within a minute of a missed call: one during hours, one after.

  2. Step 2: The missed-call text says it's from your automated assistant, says when you'll reply, offers a booking link, and ends with reply STOP to opt out.

    The missed-call text says it's from your automated assistant, says when you'll reply, offers a booking link, and ends with reply STOP to opt out.

  3. Step 3: The after-hours text says when you open, and how to reach the on-call tech for no heat or no cooling. Brightline's mentions the one hundred eighty-nine dollar fee, waived with the repair.

    The after-hours text says when you open, and how to reach the on-call tech for no heat or no cooling. Brightline's mentions the one hundred eighty-nine dollar fee, waived with the repair.

  4. Step 4: Stuck for words? The script builder prompt interviews you and writes both texts, each under three hundred characters.

    Stuck for words? The script builder prompt interviews you and writes both texts, each under three hundred characters.

Get the Never Miss a Lead

Missed calls answered and texted back, in an app you own. Every Kit and Install comes with these videos, and an Install adds a walkthrough made from your own setup.