Business Systems
Get your business out of people's heads
Clear SOPs and a simple training system, so work gets done the same way every time, new hires ramp up fast, and AI has a process to follow.
Sound familiar?
Signs you need systems before more software
- Only one or two people know how key things get done
- New hires take months to get up to speed
- The same mistakes keep happening
- You can't take a week off without your phone ringing
- You want AI, but there's no clear process for it to follow
Why systems come first
AI follows a process; it can't invent one. Help-desk rollouts, SOPs, and escalation paths are what hold a growing team together, and they're what make AI work later. That's why we write them down first.
Two ways to start
Fixed scope, fixed price
SOP Starter
Your 5 most important processes, written down so anyone can follow them.
$1,500· 2 weeks
- Short interviews with the people who do the work
- 5 step-by-step SOPs with checklists and screenshots
- One shared home for them (Google Drive, Notion, or SharePoint)
Business Systems Program
SOPs for how your business really runs, plus a training system to onboard new hires fast.
From $7,500· 6–8 weeks
- Up to 15 SOPs across sales, operations, and customer service
- A training system (LMS) set up with courses and quizzes built from your SOPs
- Short how-to videos for key tasks
- A review process so documents stay current
Training system (LMS) subscription is billed to your account separately, usually $50–$250/mo.
The process
Map. Write. Train. Keep current.
- 1
Map
Short interviews with the people who do the work. We find your most important and most-repeated processes.
- 2
Write
Clear, step-by-step SOPs with checklists and screenshots, in plain language anyone can follow.
- 3
Train
Your SOPs become courses and quizzes in a simple training system, plus short videos for key tasks.
- 4
Keep current
Owners for each document and a review schedule, so the system doesn't go stale.
Get a quote
Tell us about your business
A few lines on your team and what keeps going wrong is enough. You'll get a fixed-price proposal within two business days.