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How do I talk through a quiz miss?

Read it again, ask what was tempting, read the why line.

Narrated video with captions, 33 s. Made with a fictional company, Brightline Heating & Air (sample · fictional business). Read the transcript · Download the step-by-step PDF

Step by step

  1. Step 1: When someone misses a quiz question, talk it through in three steps.

    When someone misses a quiz question, talk it through in three steps.

  2. Step 2: Read the question again, out loud. Then ask what made the other answer tempting. Usually it's a real situation they've been in.

    Read the question again, out loud. Then ask what made the other answer tempting. Usually it's a real situation they've been in.

  3. Step 3: Then read the why line from the answer key. Most misses are about rule one, the approved tools, or rule five, reporting the same day.

    Then read the why line from the answer key. Most misses are about rule one, the approved tools, or rule five, reporting the same day.

  4. Step 4: Note which questions the team misses most. On the Install, the test report lists them, and the walkthrough video covers those topics again.

    Note which questions the team misses most. On the Install, the test report lists them, and the walkthrough video covers those topics again.

Get the Safe AI Kit

Clear AI rules your whole team can follow. Every Kit and Install comes with these videos, and an Install adds a walkthrough made from your own setup.

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